CANCELLATION/RESCHEDULING POLICY
If you need to cancel or reschedule a session, please call John Elliott at (702) 649-8626. If he is not available, be sure to leave him a message. He will check his availability and get back to you with confirmation of the rescheduled date and time. If it is a last minute emergency call or text John Elliott at (702) 649-8626.
24 hours notice is required for a cancellation or rescheduling in order to receive credit for the session. Failure to cancel within this time frame or failure to show up for a session may result in the client being charged for the session. Exceptions will only be made in the case of a medical emergency accompanied by a doctor’s note.
TARDINESS POLICY:
Clients are expected to begin working out at the start time of the scheduled appointment. A late start time does not entitle a client to a session longer than the scheduled appointment.